What is a cookie
A cookie is a small file of letters and numbers, which are transferred to your computer’s hard drive or mobile device when you visit the website. The cookies are then sent back to the originating website on each subsequent visit or to another website that recognises that cookie.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Types of cookies used on the website
The cookies We use are analytical cookies that are split between performance cookies and functionality cookies.
Performance cookies collect information about how you use the website. They allow Us to recognise and count the number of visitors to the website and allows Us to see how visitors move around the website when they are using it. This helps Us to improve the way the website works, for example, by ensuring that you find what you are looking for more easily. These cookies do not collect information about your identity. The information these cookies collect is anonymous and is only used to improve the performance of the website. By using the website you agree that we can place these types of cookie on your device.
Functionality cookies allow the website to remember the choices you make (such as your user name, language, or the region you are in) and provide enhanced features. These cookies are also used to remember changes you have made to text size, font and other parts of the web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect is usually anonymised and they do not gather information about you that could be used for advertising or remembering where you have been on the internet. By using the website you agree that we can place these types of cookie on your device.
You can find more information about the individual cookies we use and the reasons why we use them in the table below.
We use two types of cookies on this website; strictly necessary and performance cookies. We offer the user the ability to disable any performance (non-essential) cookies we use.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FORM_KEY||Stores form key used by page cache functionality.|
|FRONTEND||Your session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wish List.|
|WISHLIST_CNT||The number of items in your Wish List.|
|ESPSessionID, JSESSIONID||eSellerPro (Volo) Session cookies store information about your basket content and checkout process.|
|Criteo||Interest-based advertising cookie retargets customer with an ad that displays previously viewed products and also tracks conversions of our campaigns.|
|DoubleClick||Interest-based advertising cookie tracks the effectiveness of different advertising campaigns.|
|Facebook Custom Audience||Interest-based advertising cookie which delivers and tracks the performance of various media campaigns.|
|Facebook Exchange||Interest-based advertising cookie which delivers and tracks the performance of DR performance campaigns.|
|Google (AdWords Remarketing)||Interest-based advertising cookie which delivers targeted ads to users who have already visited the site.|
|Google Analytics||Analytics cookie which analyses data needed to understand user behaviour and marketing performance.|
|Google Tag Manager||Tracks and manages other cookies used on the site.|
|Nosto||Interest-based advertising cookie delivers targeted advertising and content, and provides analytics services.|